Refund Policy
At Weldrop, your satisfaction means everything to us. While we do not accept physical returns, we’re committed to making things right if your experience didn’t meet expectations.
📌 Important: No Physical Returns
Due to the nature of our products, we do not accept returns once an order has been delivered. All sales are considered final.
However, if you’re not happy with your purchase or something wasn’t quite right, we offer a 14-day satisfaction guarantee.
💬 Refund Eligibility
You may be eligible for a refund if:
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Your order arrived damaged or defective
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You received the wrong item
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You’re genuinely unsatisfied with the product’s quality or effectiveness
To qualify, you must contact us within 14 days of receiving your order.
📨 How to Request a Refund
If you believe you’re eligible, please email support@weldrop.com with:
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Your order number
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A short explanation of the issue
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A photo (if the item is damaged or incorrect)
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Your full name and shipping address
Our team will review your request and respond within 2–3 business days. If approved, your refund will be processed to the original payment method within 5–10 business days.
💳 Additional Notes
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Shipping costs are non-refundable
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Refunds are not issued for requests received more than 14 days after delivery
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No restocking or processing fees will apply
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You do not need to send the product back
❓ Need Help?
We’re here for you. If you have any concerns, reach out anytime:
📩 Email: support@weldrop.com
🌐 Website: https://weldrop.com
Thanks for choosing Weldrop — we stand behind every order and appreciate your trust.